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Refund & Cancellation Policy
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1. Subscription Services (Recipe Archive & Monthly Coaching)
- Payments are non-refundable once processed.
- You may cancel at any time, and your subscription will remain active until the end of the billing period.
- No partial refunds are provided for unused time.
2. 12-Week Coaching Plan
- Refunds are only available within the first 7 days of purchase, provided no coaching sessions have been completed.
- After 7 days or once coaching has begun, no refunds will be issued.
3. Cancellations by Us
- We reserve the right to terminate any subscription or coaching plan due to non-compliance with our terms. In such cases, no refunds will be provided.
4. Billing Issues
If you experience billing issues, contact us immediately at kristin.matsumoto.coaching@gmail.com.