Refund & Cancellation Policy

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1. Subscription Services (Recipe Archive & Monthly Coaching)

  • Payments are non-refundable once processed.
  • You may cancel at any time, and your subscription will remain active until the end of the billing period.
  • No partial refunds are provided for unused time.

2. 12-Week Coaching Plan

  • Refunds are only available within the first 7 days of purchase, provided no coaching sessions have been completed.
  • After 7 days or once coaching has begun, no refunds will be issued.

3. Cancellations by Us

  • We reserve the right to terminate any subscription or coaching plan due to non-compliance with our terms. In such cases, no refunds will be provided.

4. Billing Issues

If you experience billing issues, contact us immediately at kristin.matsumoto.coaching@gmail.com.

Client Reviews

★★★★★

Kristin Matsumoto brings with her a depth of knowledge and experience to make each workout inspiring and detail-oriented. She adds the nutritional aspect thereby making her approach to training a more successful and complete one. Thank you Kristin for your inspiration, guidance, and for your motivation.

– Sohail

★★★★★

Kristin is an awesome coach. She has built me a customized meal and exercise plan that has produced great results in the short time that we’ve worked together. I would recommend anyone looking for a trainer that is very detailed and cares about her clients and their fitness goals to give her a call.

– Lilibeth

★★★★★

Ladies listen up! Kristin rocks! She is extremely knowledgeable and focuses on proper form for maximum results. I noticed after 8 sessions my body definitely transformed. She took time to talk about my current meal plan, adjusted my meal plan, and developed a course of action for my weekly workout routine.

– Abi